Guidelines to Booking a Home Rental

We want your property rental experience with Barbados Island Rentals to be a memorable and pleasurable one from the beginning to the end. Therefore, we have compiled a list of possible questions and queries to help clarify our policies and procedures and to help to assist you when booking your home rental with us.

Reservation

Once a property reservation has been requested we will contact the owner to verify if the accommodation is available. Once we have ascertained that the property is still available we will notify the interested party and request a deposit.

Deposit

When we have liaised with the interested party and they wish to proceed with the booking, we will block the dates requested and will send an invoice for the deposit.

The deposit should be paid within 48 hrs via our online secure payment facilities with a credit card.

After 48 hrs, if the deposit has not been made, the dates tentatively booked will be released and available for others guests to block.

Final Payment/Balance Due

The final payment is at the owners discretion

If the owner has requested Payment in Cash, the payment is due at check-in along with the Refundable Security Deposit.
If the owner has requested Payment in Advance, payments are to be made no later than 60 days prior to check-in.

Payment in Cash
Check-in

Payment in Advance
Wire/ACH Transfer
or
Debit or Credit Card (surcharge 3%) Plus $35.00 handling Fee

Refundable Security Deposit

A Refundable Security Deposit of $500.00 USD (or the equivalent in denominated currency) is required at the time of the final payment and will be in the form of a credit card hold unless ‘cash on arrival’ has been noted in the Guest(s) Profile. The Refundable Security Deposit covers any loss or damages to the Property caused by the Guest(s) or their invitees to the furniture, fittings, finishing’s or personal effects of the property owner. The Refundable Security Deposit will be refunded within 5 business days in accordance with Guest(s) Commitment d.

Administration Fees

Zero. We do not charge “Administration fees”.

Cancellation Policy

If cancellation occurs less than 60 days of the check-in date, the full rental amount is non-refundable. No refunds for shortened stays, re-booking with alternative dates may be considered if it is feasible.

Arrival and Departure Check in and Check out times

When circumstances permit, allowances are usually made for early arrivals or late departures as per the ‘Arrival and Departure Policy and Procedure’

ARRIVAL POLICY
Check-in can be made between 3:00 pm and 8:00 pm.
Arrivals before 3:00 pm. It is vital that you let us know your plans as soon as possible. We will do our very best to meet your requirements and will accommodate an early arrival if availability allows. The only way of ensuring a check in before 10:00 am is by reserving the previous night. You are of course very welcome to leave your luggage in the house and return after 3:00 pm.
Arrivals after 8:00 pm will incur an additional cost of $20.00, then a cost of $30.00 after 11:00 pm.
The person who made the house reservation must show their identity card or passport, sign the rental contract and settle any outstanding payments

DEPARTURE POLICY
House departures should be made before 11:00 am.
Departures after 11:00 am. It is vital that you inform us of your plans in advance. We will do our very best to meet your requirements. You are of course welcome to leave your luggage in the house (where it will be securely stored) and collect it later in the day, before 2:30 pm.
We do not charge extra for a final cleaning service, but a fee of $100 will be charged if the house is left in an unreasonable state.

Minimum Stay Requirement

All rental properties have a minimum stay of 3 nights during low season and 7 nights in the high season.

Maximum Occupancy

The maximum number of Guest(s) is limited to the number specified on the ‘Guest(s) Profile’. (See below second to last section).

Daily Maid Service

Cleaning and Preparation of breakfast is included in the rate. Food is not.

Guest(s) Commitment

a. Make no alterations to the Property without written consent from Hampton Property Rentals LLC.
b. Not sub-let the Property.
c. Grant Hampton Property Rentals representatives and authorized personal access to the Property with 24hrs notice, except in the case of an emergency.
d. Hand over the Property and its contents in the same condition as it was received.
e. Not use the premises for any weddings, parties or events during the rental period.
f. Not permit, maintain or commit nuisance behavior.
Nuisance behavior is defined as that which disturbs the peace and quiet enjoyment or endangers the health, safety or well-being of neighbors, their Guest(s) or invitees. Nuisance behavior includes but is not limited to: obscene language, involvement in illegal drugs, substance abuse, anti-social behavior, illegal gang activity, prostitution and objectionable acts. Guest(s) agrees that nuisance behavior is grounds for immediate eviction and/or other legal action. Guest(s) shall have due regard for the peace, comfort and enjoyment of their neighbors. All noise including TV, stereo, radio and musical instruments etc. shall be kept at a volume low enough so that no noise whatsoever shall escape from the Guest(s)’s own dwelling. Outdoor music that disturbs neighbors is never permitted; this includes loud music being played in vehicles on or about the Property

Pool Policy

Diving or jumping into the pool or hot tub may result in head, neck, or spinal injuries. The Guest(s) accept all risks of the pool or hot tub and specifically agrees that no minor will swim unaccompanied by an adult.

Liability Waiver

Owners, rental agents, managers and representatives are not liable for loss, damage of property, injury to Guest(s) or Strangers to this contract who may have be permitted to enter or use the property during the Guest(s) stay on the premises. Guest(s) hereby release, waive, discharge and covenant not to sue the owners of this property, rental agents, managers and representatives, or employees and staff for any liability, claim and or cause of action arising out of Guest(s) negligence.

Guest(s) Profile

Information Required Prior to Arrival:

Guest Booking
Name
E-mail Address
Telephone
Address
Billing Address (If different from above)
Passport Holder of Guest Booking
Name as it appears on Passport
Country of Citizenship
Passport Number
Passport Expiration Date

Arrival Information
Airline
Flight Arrival
Method of Transport from Airport

Departure Information
Airline
Flight Departure
Method of Transport to Airport

Total Number of Guests
Guest Names

Please note that all guests are required by the law of the Country to provide identification documentation on check in

Rental Agreement

This agreement is between Hampton Property Rentals LLC, acting as the Rental Agent and the Property Renter – Hereinafter referred to as Guest(s)

1) The Guest(s) has agreed to rent the Property:

2) Property Address:

3) Number of Guest(s):

4) Check In:

5) Check Out:

6) Agreed Rental Rate:

7) Property Rental Reservation – The property will be considered reserved upon the receipt of:

a. Deposit:
b. Rental Agreement completed
c. Guest Profile form completed

8) Final Payment/Balance Due

9) Cancellation Policy – If cancellation occurs less than 60 days of the check-in date, the full rental amount is non-refundable. No refunds for shortened stays.

10) Refundable Security Deposit – A Refundable Security Deposit of $500.00 USD is required at the time of the final payment and will be in the form of a credit card hold unless ‘Cash on Arrival’ has been noted in ‘Guest Profile’. The Refundable Security Deposit covers any loss or damages to the Property caused by the Guest(s) or their invitees to the furniture, fittings, finishing’s or personal effects of the property owner. The Refundable Security Deposit will be refunded within 5 business days in accordance with 14) d.

11) Information Required – Guest(s) are required to provide accurate arrival information on the ‘Guest Profile’ so that a Hampton Property Rental concierge team member has a clear idea as to when the Guest(s) are arriving at the Property.

12) Arrival and Departure Check in and Check out times – When circumstances permit, allowances are usually made for early arrivals or late departures as per the ‘Arrival and Departure Policy and Procedures’.

13) Maximum Occupancy – The maximum number of Guest(s) is limited to the number specified on the ‘Guest Profile’.

14) Guest(s) Commitment –

a. Make no alterations to the Property without written consent from Hampton Property Rentals LLC.
b. Not sub-let the Property.
c. Grant Hampton Property Rentals representatives and authorized personal access to the Property with 24hrs notice, except in the case of an emergency.
d. Hand over the Property and its contents in the same condition as it was received.
e. Not use the premises for any weddings, parties or events during the rental period.
f. Not permit, maintain or commit nuisance behavior.
Nuisance behavior is defined as that which disturbs the peace and quiet enjoyment or endangers the health, safety or well-being of neighbors, their Guest(s) or invitees. Nuisance behavior includes but is not limited to: obscene language, involvement in illegal drugs, substance abuse, anti-social behavior, illegal gang activity, prostitution and objectionable acts. Guest(s) agrees that nuisance behavior is grounds for immediate eviction and/or other legal action. Guest(s) shall have due regard for the peace, comfort and enjoyment of their neighbors. All noise including TV, stereo, radio and musical instruments etc. shall be kept at a volume low enough so that no noise whatsoever shall escape from the Guest(s)’s own dwelling. Outdoor music that disturbs neighbors is never permitted; this includes loud music being played in vehicles on or about the Property

15) Pool Policy – Diving or jumping into the pool or hot tub may result in head, neck, or spinal injuries. The Guest(s) accept all risks of the pool or hot tub and specifically agrees that no minor will swim unaccompanied by an adult.

16) Liability Waiver – Owners, rental agents, managers and representatives are not liable for loss, damage of property, injury to Guest(s) or Strangers to this contract who may have be permitted to enter or use the property during the Guest(s) stay on the premises. Guest(s) hereby release, waive, discharge and covenant not to sue the owners of this property, rental agents, managers and representatives, or employees and staff for any liability, claim and or cause of action arising out of Guest(s) negligence.

Guest Passport Number: